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We’re here to help

Got a question, need some support, or just want to talk all things energy storage? You’ve come to the right place. Whether you’re a homeowner exploring battery storage, an installer looking for technical guidance, a stockist after marketing materials, or a business partner interested in collaboration, the GivEnergy team is here to help.

At GivEnergy, we’re passionate about empowering energy freedom for everyone. That means making it easy to contact the right team quickly, so you can get the answers and support you need. Choose the option below that best describes you, and your enquiry will go straight to our specialists, from customer support and product advice to installation training, trade partnerships, or commercial solutions.

We’re always happy to help with your GivEnergy products, systems, or services. Let’s power up your next step towards smarter, greener energy together.

Homeowner

Looking to install a GivEnergy battery or need help with your existing system? Our dedicated customer support team is here to assist with everything from product information and warranty queries to app support and system optimisation.

Installers

Already part of the GivEnergy installer network or looking to join? Contact us for technical assistance, training information, and access to installer resources. Our experts are here to help you deliver seamless installations and keep your customers happy.

Commercial

Looking to reduce your business energy costs and improve sustainability? The GivEnergy Commercial team provides tailored energy storage and management solutions for organisations of all sizes. From containerised battery systems to large-scale renewables integration, we’ll help your business cut costs, optimise performance, and meet your carbon reduction goals.

Media & Press

For media opportunities, interviews, or press-related questions, please contact our communications team. We’ll be happy to share the latest updates, product news, and insights from GivEnergy.

marketing@givenergy.com

Got a Question?

Need some support? You’ve come to the right place! The GivEnergy team is here to help.

Visit GivEnergy Support

Collaborate with us

We believe great things happen when innovators work together. If you’re an energy supplier, technology company, housing developer, or sustainability partner, we’d love to collaborate.

From joint projects and research initiatives to smart grid integration and energy-sharing schemes, our partnerships drive real-world impact.

marketing@givenergy.com

How much could you save with GivEnergy?

Use our quick calculator to find out what switching to smart energy storage could do for your home.
See What You Can Save

Checkout Our Video Guides

User Guides

New to GivEnergy our friendly user guides will help you.

Hardware Toubleshooting

Something wrong with your hardware? Give this a go.

Wireless Guides

Connection issues? We can help sort them out.

Support Live Chat

Please click for live chat via WhatsApp, you can access either in browser, via desktop app or as a mobile app (Android/IOS).

9:00 – 17:00 – Monday – Friday

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