Got a Question?

Welcome to GivEnergy Support

Need some support? You’ve come to the right place! The GivEnergy team is here to help.

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Checkout Our Handy Guides

Troubleshooting Guides

This guide helps you identify and resolve issues with GivEnergy batteries not charging or discharging, and includes instructions for checking settings, clearing external controls, and safely updating firmware.

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App Setup Guide

The GivEnergy app gives you real-time visibility of your battery, solar, and grid usage, as well as tools to control charging, discharging, and tariffs. Used correctly, it can help reduce energy costs, improve self-consumption, and increase resilience during outages.

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Need New Firmware?

Here is a link to all GivEnergy firmware files and changelogs.

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Welcome Guide

Welcome to GivEnergy. Here’s the jumping off point for your install and optimization.

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Wireless Connectivity Guides

Problems with your WiFi connection. Checkout our quick troubleshooting guides.

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Looking For Something Specific?

Designed for both installers and users our new Knowledge Base contains a myriad of details and documents to help answer your questions.

Visit the Knowledge Base