Hardware Troubleshooting Guide
This guide helps you identify and resolve issues with GivEnergy batteries not charging or discharging, and includes instructions for checking settings, clearing external controls, and safely updating firmware.
Got a Question?
Welcome to GivEnergy Support
Need some support? You’ve come to the right place! The GivEnergy team is here to help.
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App Setup Guide
Problems with your WiFi connection. Checkout our quick troubleshooting guide.
Welcome Guide
Welcome to GivEnergy. Here’s the jumping off point for your install and optimization.
Wireless Setup Guide
The GivEnergy app gives you real-time visibility of your battery, solar, and grid usage, as well as tools to control charging, discharging, and tariffs. Used correctly, it can help reduce energy costs, improve self-consumption, and increase resilience during outages.
Looking For Something Specific?
Designed for both installers and users our new Knowledge Base contains a myriad of details and documents to help answer your questions.
Can’t Find Your Answer?
Email – support@givenergy.co.uk
Call Us On – 01377 252 874
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