GivEnergy SSO Support Guide
Important Update: Extended Deadline for SSO Migration
We want to extend our sincere appreciation to the large percentage of installers who have already completed the SSO migration—your cooperation has been invaluable in making this transition as smooth as possible.
We understand that recent technical disruptions caused by our new CRM system may have delayed some installers from completing their migration.
To ensure everyone has ample time, we are extending the SSO migration deadline to 25th March 2025
Key Benefits of SSO:
- One Login for Everything – Access GivEnergy Portal, GivInstaller, and Customer Dashboard with a single identity.
- Enhanced Security – Supports Multi-Factor Authentication (MFA), protecting accounts from unauthorized access.
- Improved User Experience – No more forgotten passwords or account mix-ups—everything is linked to a single identity.
- Ensures Compliance & Accountability – Helps GivEnergy support installers for their specific commission, improving support response and training validation.
If you have not yet completed your migration, please do so before this date to avoid:
- Loss of any remaining skips
- Inability to commission new systems
- Inability to view or maintain existing system
To assist you, please use the resources below to complete your migration smoothly: